{"id":54,"date":"2021-08-30T03:26:13","date_gmt":"2021-08-30T03:26:13","guid":{"rendered":"https:\/\/rb.pens.ac.id\/?page_id=54"},"modified":"2021-08-30T19:19:54","modified_gmt":"2021-08-30T12:19:54","slug":"area-6-peningkatan-kualitas-pelayanan-publik","status":"publish","type":"page","link":"https:\/\/rb.pens.ac.id\/index.php\/area-6-peningkatan-kualitas-pelayanan-publik\/","title":{"rendered":"Area 6 Peningkatan Kualitas Pelayanan Publik"},"content":{"rendered":"\t\t
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PENINGKATAN KUALITAS PELAYANAN PUBLIK (10) <\/strong><\/th>\n<\/tr>\n<\/thead>\n
1<\/strong><\/td>Standar Pelayanan (3)<\/strong><\/td>\n<\/tr>\n
<\/td>a.<\/td>Terdapat kebijakan standar pelayanan<\/td>Lihat Dokumen<\/a><\/td>\n<\/tr>\n
<\/td>b.<\/td>Standar pelayanan telah dimaklumatkan<\/td>Lihat Dokumen<\/a><\/td>\n<\/tr>\n
<\/td>c.<\/td>Terdapat SOP bagi pelaksanaan standar pelayanan<\/td>Lihat Dokumen<\/a><\/td>\n<\/tr>\n
<\/td>d.<\/td>Reviu dan perbaikan atas standar pelayanan dan SOP<\/td>Lihat Dokumen<\/a><\/td>\n<\/tr>\n
2<\/strong><\/td>Budaya Pelayanan Prima (3)<\/strong><\/td>\n<\/tr>\n
<\/td>a.<\/td>Sosialisasi\/pelatihan dalam upaya penerapan Budaya Pelayanan Prima<\/td>Lihat Dokumen<\/a><\/td>\n<\/tr>\n
<\/td>b.<\/td>Informasi tentang pelayanan mudah diakses melalui berbagai media<\/td>Lihat Dokumen<\/a><\/td>\n<\/tr>\n
<\/td>c.<\/td>Terdapat sistem punishment (sanksi)\/reward bagi pelaksana layanan serta pemberian kompensasi
\nkepada penerima layanan bila layanan tidak sesuai standar<\/td>		Lihat Dokumen<\/a><\/td>\n<\/tr>\n
<\/td>d.<\/td>Terdapat sarana layanan terpadu\/terintegrasi<\/td>Lihat Dokumen<\/a><\/td>\n<\/tr>\n
<\/td>e.<\/td>Terdapat inovasi pelayanan<\/td>Lihat Dokumen<\/a><\/td>\n<\/tr>\n
3<\/strong><\/td>Penilaian kepuasan terhadap pelayanan (4)<\/strong><\/td>\n<\/tr>\n
<\/td>a.<\/td>Survey kepuasan masyarakat terhadap pelayanan<\/td>Lihat Dokumen<\/a><\/td>\n<\/tr>\n
<\/td>b.<\/td>Hasil survey kepuasan masyarakat dapat diakses secara terbuka<\/td>Lihat Dokumen<\/a><\/td>\n<\/tr>\n
<\/td>c.<\/td>Tindak lanjut atas hasil survey kepuasan masyarakat<\/td>Lihat Dokumen<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":""},"_links":{"self":[{"href":"https:\/\/rb.pens.ac.id\/index.php\/wp-json\/wp\/v2\/pages\/54"}],"collection":[{"href":"https:\/\/rb.pens.ac.id\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rb.pens.ac.id\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rb.pens.ac.id\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rb.pens.ac.id\/index.php\/wp-json\/wp\/v2\/comments?post=54"}],"version-history":[{"count":4,"href":"https:\/\/rb.pens.ac.id\/index.php\/wp-json\/wp\/v2\/pages\/54\/revisions"}],"predecessor-version":[{"id":123,"href":"https:\/\/rb.pens.ac.id\/index.php\/wp-json\/wp\/v2\/pages\/54\/revisions\/123"}],"wp:attachment":[{"href":"https:\/\/rb.pens.ac.id\/index.php\/wp-json\/wp\/v2\/media?parent=54"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}